FREQUENTLY ASKED QUESTIONS

If you cannot find the answer you are looking for, please don’t hesitate to send Stephanie your questions via the contact form

 

Are the treatments painful?

Stephanie has a light touch and uses numbing agents to relieve any discomfort you may have throughout the procedure.

Do I need a patch test?

A patch test is not mandatory. If you are concerned about an allergy, your skin type or have a medical concern, it would be advised to have a patch test initially. This falls under ‘Patch test and Consultation’ on the booking system.

Do I need to book a consultation?

This is not mandatory however if you wish to have a consultation with Stephanie prior to your appointment you can book this in via the booking portal, under ‘Patch Test and Consultation’.

When are new slots released and how do I book in?

New slots are released on the 1st of every month via the booking system. You can find the booking portal on both the website and the Instagram account @sjbrowslondon.

How long is my appointment?

Your appointment will take up to 90 minutes. Please allow extra time to find parking if you are driving to the clinic. Stephanie follows a strict schedule so if you are running late she may not be able to treat you.

Do I need to do anything before my appointment?

One week prior to your appointment you will receive a ‘prep email’ with clear instructions. Please attend with washed hair to leave a minimum of 48 hours before your next hair wash. If you are using retinol based products please ensure the treated area is not peeling, if any peeling has occurred please refrain from using the products beforehand. Please do not fake tan up to 72hrs before your appointment.

Can I have Microblading done even if I have oily skin?

Microblading can still be carried out if you have oily skin and Stephanie will tailor the after-care to your skin type. Please be extra careful when showering to avoid steam and excess moisture.

Will you work over somebody else’s work?

In regards to any corrective work please send Stephanie clear images before booking in. You can do so via email. Ideally the pigment should be as faded as possible, however Stephanie will recommend what she thinks is best going forward.

Will I be sore after my appointment and can I wear make-up?

You can attend your appointment with makeup on. Stephanie will need to wipe around the treated area so the less the better. You may feel some tenderness in the area that has been worked on and redness is common on sensitive skin types. The Eyeliner and Lip Blush treatments can leave the area swollen.

What is the after-care process?

A booklet and ointment will be given to you on the day of your appointment. At the end of the session you will receive an aftercare email with the relevant instructions on how to look after your treatment. You can also find the information on the Aftercare tab above.

What if I need an additional top up?

If you require an additional top up for Microblading this incurs a £50 cover charge. If you require an additional top up for Lip Blush / Neutralisation, this incurs a £75 cover charge. There could be a number of reasons as to why you may need an additional session, including aftercare, general skin conditions, or if you would like to enhance your treatment.

What happens to my deposit if I need to cancel my appointment?

You have up to 7 days prior to your appointment to cancel. Any cancellations after this time frame will not be refunded. Booking fee is £75.

How do I book my 8 weeks top up?

This appointment will be manually scheduled by Stephanie on the day of your appointment. Please do not worry about using the booking portal for this.

Can I expose my treatment to the sun?

You must avoid sunny holidays for atleast 4 weeks post treatment. Please avoid using sunbeds (indoor tanning). Factor 50 is advised over the treated area when exposed to sunlight in future.

When can I have Botox done?

Please ensure your Botox is fully settled before attending your appointment, whether that is before or after. This differs for the individual but 3 weeks or so is the average timeframe. For best results wait until your treatment is fully healed.

When can I have Dermal Fillers in my lips if I want the Lip Blush treatment?

If you haven’t begun your Lip Blush journey please wait until your treatment is fully completed. It’s best to have Lip Blush before having dermal fillers to avoid over stretching the lip tissue. If you already have dermal fillers in your lips you can still have the Lip Blush treatment, but please avoid any top ups before your appointment.

Can I drink alcohol before or after my appointment?

Please avoid alcohol for 24hrs prior to your appointment. You can drink afterwards however alcohol can cause swelling and disrupt the healing process.

Will you work over somebody else’s work?

In regards to any corrective work please send Stephanie clear images before booking in. You can do so via email. Ideally the pigment should be as faded as possible, however Stephanie will recommend what she thinks is best going forward.

If I am breastfeeding can I still have the treatment done?

If you have been breastfeeding for a minimum of 3 months you are able to have treatment done.

What medication must I avoid before my appointment?

Avoid Aspirin or Ibuprofen for at least 48hrs before your appointment. This can make the skin more prone to bruising (please disregard this if you are on Aspirin under your GP’s advice). Do NOT discontinue any medication before consulting your GP first.

How long after my PMU treatment can I have Microneedling/Dermaplaning or Microdermbrasion facials done?

Please wait until your treatment is fully healed before undergoing any of these facial procedures. If you really want to have a facial inbetween your PMU sessions, you can do, but ensure it is outside of the two weeks healing period, and cover the area properly during the facial. Please avoid laser facials throughout the entire treatment process.

Do I book for a Lash Enhancement under the Eyeliner option?

Yes please, for either Lash Enhancement or Eyeliner please book under the Eyeliner tab and on the day of your appointment let Stephanie know your preference. You will have a consultation beforehand if not.